Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions. Browse the updated ASQ Quality Glossary here.

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

ASQ is a global community of experts and the leading authority on quality in all fields, organizations, and industries.

The approach is designed to help build a quality work environment—physically and mentally. 5S achieves “a place for everything and everything in its place.”

Jul 20, 2025 · At its core, service quality is the customer’s perceived difference between the benefits they expect and the benefits they actually receive. Unlike products, services are intangible: you can’t …

Quality planning documents are used by organizations to ensure that quality standards, practices, specifications, and requirements are maintained for both products and services. Learn more about …

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Browse ASQ's Certification Catalog for Quality Assurance Certifications to validate your expertise and advance your career. Apply today and get certified!