Sep 24, 2019 · Get help with Liberty Converse or Converse CX. Share questions, tips, or deployment advice. Engage with the community and Netcall experts to enhance your contact …

A place for Netcall builders to share knowledge and ideas

May 23, 2025 · There have been lots of exciting improvements to Converse CX over the past couple of months. These include: Virtual Agent Outcomes - configure a list of final outcomes …

Aug 22, 2024 · Hey everyone, We are delighted to announce the acquisition of Govtech Holdings Limited, a pioneer in Revenues and Benefits automation. This acquisition aims to improve …

Nov 13, 2018 · Get help with Liberty Create low-code app development. Share build issues, integration tips, and design queries. Collaborate with peers and Netcall staff to build smarter …

Jun 24, 2025 · Hi, We are working on a form that will let people order duplicate Birth certificates etc. Users will come to our form from a 3rd-party site that generates a POST request with …

Oct 1, 2024 · Everyone is welcome to join our weekly drop-in sessions to learn more about Spark and how to get the most from it. As well as scheduled topics you are encouraged to bring your …

Oct 9, 2024 · We are delighted to announce that Liberty Converse CX v24.9 is now available! We have made a number of improvements to Virtual Agents, including: Goto Links – if you use a …

Nov 8, 2022 · Hey everyone, We are excited to announce the latest update that has been added to the Netcall Academy; the brand-new addition of Learning Groups. If you are wondering what …

Jun 18, 2025 · Hello, We operate as an omnicompetent workforce with the operators working across multiple queues. Is there a way to ensure routing that some call queues take priority …