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  1. Interactive voice response - Wikipedia

    Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using …

  2. What Is IVR (Interactive Voice Response) & How Does It Work?

    Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from callers.

  3. What Is IVR? - Interactive Voice Response Explained - AWS

    Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers …

  4. What is interactive voice response (IVR)? - IBM

    Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It …

  5. What is Interactive Voice Response (IVR System)?

    Interactive Voice Response (or IVR systems) software accepts caller input, either voice or touch-tone, in response to pre-recorded prompts, and provides programmed responses.

  6. What Is Interactive Voice Response (IVR)? - business.com

    Nov 19, 2025 · What is IVR? IVR is an automated business phone system technology that directs inbound callers to the right department or individual based on their responses to a prerecorded …

  7. What Is IVR? A Complete Guide to Interactive Voice Response

    Interactive Voice Response (IVR) is an automated phone system that interacts with callers through pre-recorded voice prompts and menus. The IVR system starts by greeting callers …