Something strange is happening in the aisles of America's biggest retailer. Walk into certain Walmart locations today and you ...

Dollar General removed self-checkout from 12,000 stores this spring as the company fights retail theft and other kinds of inventory loss.

If you want to use the self-checkout lane at some Walmart stores, you might need to fork out $12.95 per month, or $98 per year, for a Walmart+ subscription. That’s because some Walmart stores are ...

Walmart is joining the ranks of retailers rethinking self-checkout, with the industry giant in the process of removing the self-service lanes at a store in Missouri. The return to registers staffed by ...

BOSTON – For stores, self-checkout is supposed to be a cost saver. For customers, it's supposed to be a time saver. But is self-checkout still worth it? Suddenly, retailers are not saving as much ...

“I can’t wait to use that self-checkout machine,” said no one, ever. When they were first rolled out in 1986 at Atlanta-area Kroger grocery stores, self-checkout machines were hailed as a “revolution ...

Dollar General is backing away from the self-checkout trend in retail. The company is pulling out self-checkout stands in 300 stores that have the highest levels of shoplifting and merchandise losses.

Researchers analyzed the checkout lanes in 102 food stores in Davis, Sacramento, Oakland and Berkeley, California. The study was published in Current Developments in Nutrition. We’ve all been there: ...

This creates both time pressure (feeling rushed) and social pressure (feeling judged), two factors that can make customers ...

Julie Domina loathes self-checkout. The 50-year-old real estate agent says they glitch too often and worries the technology is making checkout more difficult for the elderly and visually impaired. And ...

The path to purchase has become increasingly digital-first in recent years. As more commerce takes place online, businesses have had to invest more into their e-commerce capabilities. At the same time ...