As organizations shift away from outsourcing revenue cycle operations, leaders are making workforce development a priority. Managing the revenue cycle workforce comes with a unique set of challenges.

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...