It’s important to ensure everyone has a positive experience with your brand across all touchpoints. A great way to make this happen is by creating a customer journey map. This will provide you with ...

SAN FRANCISCO--(BUSINESS WIRE)--Heap, the leading digital analytics provider, today announced the release of Journeys. It's an industry-first tool that visually maps the paths users take through a ...

HACKENSACK, N.J.--(BUSINESS WIRE)--Strativity announces the addition of Journey View within Touchpoint Dashboard, adding both design and utility to the world’s most robust journey management platform.

CX has become a top priority, as companies work to meet shifting customer needs and customer journey maps are a critical part of delivering on those demands. In the current climate CX has become a top ...