Imagine you confidently make your point during the big team meeting, and everyone in the room is engaged. Imagine you present your idea to your boss with evidence and authority, and persuade her to ...

During my coaching sessions and corporate trainings, people often tell me, “Well, I’m great one on one, but when I’m in front of a group, I struggle.” Or they ask, “Does this technique also work in ...

I have been asked to present to my senior leadership. I have a 30-slide presentation that I developed for my staff. It was great! They’re giving me 10 minutes and I’m seventh on the agenda. What do ...

Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...

“Effective communication” is a concept that’s frequently emphasized in the corporate world, with many leaders extolling its virtues and importance. Unfortunately, however, I’ve observed that some ...

“Both men and women should feel free to be sensitive. Both men and women should feel free to be strong…it is time that we all perceive gender on a spectrum, not as two opposing sets of ideas.” —Emma ...

In the business world, you often hear how important it is to be a "good communicator," but what does that actually mean? I challenge that concept entirely. Communication is not about being good or bad ...