Thousands of customer service workers face the ax as AI takes over

In some cases, they’ve already wiped out sizable chunks of their customer service operations, together representing thousands ...
Forbes

Gen Z Workers Are Getting Promoted Using AI— Here’s How You Can Do The Same

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. A recent survey indicates AI use is increasingly tied to career advancement, with 15.3% of ...
Business Insider

DoorDash and Uber tap gig workers to collect data for everything from training AI to stocking stores

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Forget delivering food or driving people to the airport: Training AI and snapping photos of store ...
No Jitter

Workers' Use of Shadow AI Presents Compliance, Reputational Risks

Amid the growing adoption of AI tools, a new problem is emerging – when employers don’t provide sanctioned AI tools, many workers will use the ones they prefer anyway. In sectors like healthcare, ...