This story is part of KXAN’s “TxTag Troubles” investigative project launched May 7, 2023. Following related reports in recent years, our team rededicated its resources to this major consumer issue, ...

AUSTIN (KXAN) — The top official at the Texas Department of Transportation said he believes current vendors operating the state’s tollway systems are performing better than the previous ones, despite ...

AUSTIN (KXAN) – The Texas Department of Transportation is encouraging TxTag customers to prepare for a likely transition to a new operator overseeing toll tag customer service, billing and toll ...

AUSTIN (KXAN) — The Central Texas Regional Mobility Authority has not billed TxTag customers for the past six months because it doesn’t “have confidence in the data” it gets from the Texas Department ...

AUSTIN, Texas — A Kyle woman received a $756 bill in the mail after TxTag said it took longer than anticipated to generate statements due to a "system transition." Lenore Brady saw so many ...

The Texas Department of Transportation is making a change to the TxTag and informing customers about a transition to its toll services. TxDot will move its toll services to a different agency. This is ...

AUSTIN, Texas — As TxTag prepares to transfer billing and customer service duties to the Harris County Texas Toll Roads Authority (HCTRA), here's a look back at issues and what an expert thinks about ...

AUSTIN, Texas — Every day, millions of Texans drive on toll roads, paying the price through TxTag. It is a system that Texans say they've had some issues with. "I almost want to ask 'who hasn't had ...

Have you received a surprise text message warning you to pay a TxTag toll bill or risk being hit with a late fee? If so, beware: You have likely been targeted by scammers. The Texas Department of ...

AUSTIN - The Texas Department of Transportation toll tag operation has wrongly charged $46,000 to the credit cards of more than 1,600 TxTag account holders. The agency blamed the charges on a ...

AUSTIN, Texas — A Kyle woman received a $756 bill in the mail after TxTag said it took longer than anticipated to generate statements due to a "system transition." Lenore Brady saw so many ...