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As more companies are pushing their information technology (IT) departments to continue using the same technology and make it last longer, the job of help desk professionals becomes magnified as more ...

BOSTON, Aug. 1, 2017 /PRNewswire/ -- SysAid, a leading provider of help desk and IT service management (ITSM) solutions, today introduced a remote device support tool powered by TeamViewer®. Users can ...

LONDON, Oct. 18, 2016 /PRNewswire/ -- SysAid, a leading provider of help desk IT service management (ITSM) solutions, today announced that the company has been named a "Leader" in the new FrontRunners ...

SysAid (News - Alert) Technologies, a provider of IT Service Management (ITSM) and Customer Service Support (CSS) software, recently launched SysAid IT 8.0, the world's first fully mobile help desk ...

Hackers behind the MOVEit hacks in May are now targeting a newly patched zero-day in SysAid help desk software. (Image: Shutterstock) A Russian digital extortion gang behind a raft of attacks on file ...

SysAid embeds TeamViewer in its IT service management platform to give sysadmins easy access to the market's leading remote support tool Boston, MA /PRNewswire/ -- SysAid, a leading provider of help ...