Training videos are not a new idea. Many employees have been tortured with low-quality videos featuring bad acting and customer service training so clunky it deserves an eyeroll at best. Or worse, ...

Cliplight recently introduced its HVACR Training Video Series of six service training videos, now available free online. The company said the four-minute streaming videos are accessible with all ...

NORTH CANTON, Ohio — Timken Co., a manufacturer of wheel bearings for the commercial vehicle industry, has created additional "Tricks of the Trade" training videos for service technicians. The videos, ...

The importance of employee learning is well-established. According to a report by LinkedIn, 9 out of 10 global executives plan to either maintain or increase investment in learning and development for ...

Virtual reality (VR) has arrived in the fire service as a transformative tool for enhancing training effectiveness and realism. Immersing students in a virtual environment that’s a familiar setting, ...

Starting a customer service training business will allow you to teach valuable skills, and help companies and employees reach their potential. Customer service is the backbone of every business, but ...

Opinions expressed by Entrepreneur contributors are their own. Are you gearing up to launch an internal customer service initiative? Well, you’ve come to the right place. I’m happy to equip you with ...

Most people don’t watch corporate training videos — or, in cases where the training’s mandatory, don’t give them their full attention. According to a recent poll from Kaltura, the video tech provider, ...

Waffle House is an iconic restaurant chain throughout the southern United States, known for its breakfasts, service, and reputation as an information hub during natural disasters. Even when it’s not ...