Emerging on the heels of the Facebook F8 Conference, chat bots have remained a hot topic in the media – specifically as they relate to Facebook Messenger and applications. Businesses and consumers ...

Intercom, an engagement OS platform, released three new capabilities — Intercom SMS, Custom Actions and Custom Objects — to help businesses create powerful customer experiences and drive ongoing ...

Hugo, MN , May 14, 2025 (GLOBE NEWSWIRE) -- After launching on June 1st, 2024, the US-based company The Hot Bot wasted no time proving how AI can turn overlooked leads into live deals. Far beyond ...

Throughout the history of the Internet, we’ve encountered many types of bots (like scrapers, viruses, and worms), which often tarnish the reputation of bots. These are small pieces of code that can ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The gender-neutral bot, called Eno (One spelled backwards) can ...

Salesforce on December 13 outlined LiveMessage, a conversational service available for Service Cloud that aims to connect consumers and enterprise via text messaging and apps. I'm begrudgingly willing ...

Android: Using audio transcription and simplified default responses, Text Bot helps keep your eyes on the road while you send/receive SMS text messages. Text Bot offsets Android's default SMS ...

Ahead of this year’s National Adopt a Shelter Pet Day, which is on April 30, Twilio has launched an SMS bot that is designed to make it easier for you to find the adorable cat or dog you wish to adopt ...

A strange thing happens when Capital One sends out automated fraud alerts via SMS. A significant number of customers seem to believe the sender is human, and begin responding with natural language.

Being a teenager is a rough ride at the best of times, and even the most confident of youngsters could do with a bit of a confidence bump. This is the market Shine has in its crosshairs, with an SMS ...