With unemployment low and the economy thriving, retailers are experiencing challenges in hiring and retaining in-store employees, making it harder to meet demand even as consumer spending continues to ...

Ed. Note: This article was previously posted at Retail TouchPoints. In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it ...

Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer. Numerous socioeconomic and macroeconomic factors have ...

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the latest washing ...

Apple is planning to bring select retail store employees to Cupertino, California in early 2024 to learn about the Vision Pro headset ahead of the device's launch, Bloomberg's Mark Gurman reports.

Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. As automation and AI streamline transactions and logistics for ...