Customer engagement company Qualtrics has agreed to invest $6.75 billion to acquire Press Ganey Forsta, a healthcare market research company. Qualtrics, a customer survey software maker owned by ...

Qualtrics, developer of tools and technologies for customer and employer experience, announced Monday that it will acquire Press Ganey Forsta, which specializes in patient experience surveys and other ...

Qualtrics is betting that mastering patient experience in healthcare - one of the most complex and regulated industries - will validate its position as the critical experience layer across the ...

Qualtrics appointed Jason Maynard as Chief Executive Officer and Board member on Feb. 3, 2026, as the experience management company advances AI initiatives and pursues a pending $6.75 billion ...

Chicken brand Jollibee has selected Qualtrics to provide the feedback collection (through digital surveys), omnichannel analytics (analyzing unstructured feedback like store reviews or customer ...

Qualtrics X4 revealed a shift from collecting feedback to acting on it — where AI, speed and frontline execution now define CX success. SEATTLE — "Experiences are not just a feature of the business.

Qualtrics Inc. today used its X4 Experience Management Summit conference to unveil a set of specialized artificial intelligence agents it says can address most customer interactions automatically and ...

Qualtrics today announced the launch of Experience Agents at its X4 Summit in Salt Lake City, with CEO Zig Serafin saying that the vendor will be providing capabilities that go beyond more ...