When the pandemic started shutting everything down in 2020, auto insurance companies made an unexpected but very welcome move. Rather than continuing to charge drivers the full price for their ...

JD Power’s US Auto Insurance Study measures customer satisfaction with auto insurers by counting performance in seven core dimensions, by using a poor-to-perfect scale. The survey counted 6800 layoffs ...

The last decade of aggressive advertising, steadily rising premiums and expansion of direct-to-consumer offerings has eroded auto insurance customer loyalty. According to recent data[1] from JD Power, ...

The J.D. Power Insurance Intelligence Report is here with additional unwelcome news for drivers. According to the research firm, more vehicle owners are choosing to forgo auto insurance due to rising ...

TROY, Mich.--(BUSINESS WIRE)--The last decade of aggressive advertising, steadily rising premiums and expansion of direct-to-consumer offerings has eroded auto insurance customer loyalty. According to ...