A customer-oriented organization places customer satisfaction at the core of each of its business decisions. Customer orientation is defined as an approach to sales and customer-relations in which ...

New-hire orientation training is a critical time for the company and the new employee. The company has the opportunity to make each new employee comfortable with the way the company does business, and ...

Last week, Duke accepted the first members of its next first-year class. When they step onto campus as new students in the fall, they will be the fourth cohort to take part in the University’s ...