Protecting your company from cyber criminals makes sense to the bottom line — whether it’s preventing the impact on your stock price or the long-lasting damage to customer loyalty. A 2014 Gallup poll ...

INTERACTION analytics (IA) is a must-have solution for enterprises that want to understand and enhance their customer experience. These solutions convert unstructured recorded and live-stream audio ...

Grand View Research values the current contact center interaction analytics market at $1.2 billion; fellow research firm MarketsandMarkets puts it closer to $1.8 billion today and expects it to top $2 ...

Embedded in every conversation or interaction with a customer are valuable insights that CX and business leaders should cultivate to improve everything from product innovation to operational ...

Three pre-configured AI solutions are now available for customer contact center and social media insights Veritone announces Interaction Analytics, revealing three pre-configured AI solutions for ...

ATLANTA, Sept. 25, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced that a recently published research ...

Dublin, Oct. 03, 2025 (GLOBE NEWSWIRE) -- The "The Value of Interaction Analytics" report from Metrigy has been added to ResearchAndMarkets.com's offering. In the competitive landscape of modern ...

DUBAI, United Arab Emirates--(BUSINESS WIRE)--Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region ...

Nexidia has always invested in original speech technology research and invented the process of rapidly searching audio known as phonetic indexing. Nexidia's latest technology innovation, Neural ...

(MENAFN- GlobeNewsWire - Nasdaq) Interaction analytics, enhanced by AI, evolves from a contact center tool to an enterprise asset, capturing insights from multichannel interactions. This enables ...