New automation tools give AI agents free rein to perform more tasks — but also a blank check for doing so, analysts warn.

ServiceNow Inc. today announced new controls for governing artificial intelligence agents alongside updates to its ...

Before enabling Now Assist, I want to know what is available out-of-the-box. This is the first question that arises when ...

LAS VEGAS -- IT ops teams from large enterprises were among the first in their organizations to use AI copilots and plan to spearhead the adoption of AI agents, according to presentations at ...

STAMFORD, Conn.--(BUSINESS WIRE)--Enterprises in the U.S. are implementing new agentic AI and industry-specific solutions for the ServiceNow platform in partnership with leading ServiceNow ecosystem ...

ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, today announced a new AI Passport solution and significant advances in AI governance to help ensure AI agents are ...

ALTAMONTE SPRINGS, Fla., Sept. 28, 2026 (GLOBE NEWSWIRE) -- Reco, the leader in Agent Security, today announced a partnership with ServiceNow, the AI control tower for business reinvention. The ...

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...