Every professional knows that technology can malfunction at any time and in unexpected ways. When things go wrong, end users — whether employees or customers — need a way to report the issue to a ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

SEATTLE--(BUSINESS WIRE)--Syncro, a leading B2B SaaS company serving the managed service provider (MSP) and IT markets, today announced the integration of its new AI-powered Smart Ticket Management ...

DOVER, DELAWARE, UNITED STATES, May 25, 2023/EINPresswire.com/ -- Workelevate, a pioneer in digital employee experience platforms, is revolutionizing the way ...