Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...
Every professional knows that technology can malfunction at any time and in unexpected ways. When things go wrong, end users — whether employees or customers — need a way to report the issue to a ...
TeamDynamix is replacing JIRA as our service management and ticketing system. JIRA has reached end-of-life and can no longer be updated. The TDX Service Management Platform will allow support teams to ...
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