Start by choosing your device and then deciding when and where to get help in person ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...

Apple has implemented a slight, but significant change to the way it books Genius Bar appointments online. Now folks wishing to make such an appointment must have a working Apple ID and password.

Need help with your Apple product? You should start with the Apple Support app. The app offers step-by-step instructions and guides for many common problems and questions. What’s more, you can talk to ...