Genesys takes another step in its significant progress toward the goal of becoming the leading contact center solution provider. More than once this year when a contact center company made an ...

DENVER--(BUSINESS WIRE)--Today at Xperience 2024 — the customer experience (CX) event of the year — Genesys® unveiled multiple innovations to accelerate the impact of AI, empowering organizations to ...

NASHVILLE — Musicians in the country music capital of the world are either one of two things: the cover band playing at Luke Bryan's bar on Broadway or Luke Bryan himself. Genesys clearly wants to be ...

Artificial intelligence is "completely reshaping the way companies interact with their customers," and agentic AI is not just the future but the most transformational technology of our times, Genesys ...

The contract covers two components: standard-definition maps for native navigation and high-definition maps for ADAS. Genesys International Corp has secured a contract from Tata Motors Passenger ...