Despite all the hype surrounding AI-powered digital experience (DX) platforms, one critical barrier keeps holding back real innovation: data silos. While vendors promise pain-free, privacy-friendly ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. A customer data platform (CDP) is the ultimate wingman for businesses looking to improve ...

LAS VEGAS--(BUSINESS WIRE)-- Today, at Adobe Summit – the flagship digital experience conference – Adobe (Nasdaq:ADBE) unveiled its strategy and product offerings for agentic AI. Innovating on the ...

Qualified Digital (QD), a leading full-service digital business and experience agency, announced the launch of its AI-assisted migration accelerator, designed to dramatically speed up the transition ...

Adobe has unveiled a generative AI (genAI) assistant for Adobe Experience Platform (AEP) apps, a conversational interface that the company said would simplify access to customer experience data. The ...

In the swiftly evolving landscape of Digital Experience Platforms (DXP), marketers and customer experience professionals must keep pace with emerging trends and shifts in technology. The DXP market is ...

The recently published Digital Experience Data Quadrant Report from Info-Tech Research Group highlights the top DX solutions for improving user engagement and experience delivery. The report findings ...

A customer relationship management (CRM) system and a customer data platform (CDP) may initially appear to serve similar functions. However, while they certainly share some functionality, they are ...

I rely on data for clarity and risk transparency, but instinct shapes how I interpret it. My approach combines analytical ...

Ernie Smith is a former contributor to BizTech, an old-school blogger who specializes in side projects, and a tech history nut who researches vintage operating systems for fun. Many organizations have ...