Awkward conversations are not just valuable—they're often essential for achieving important goals. Often, there is no way to have a particular conversation without it being awkward! Examples: Talking ...

When tension rises in the exam room, having specific, ready-to-use phrases can make a meaningful difference in managing ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

Setting goals is easy. Making them stick is harder. Here’s a practical playbook for leaders to approach career conversations ...

But these little words may be much more important than that. A few linguists now think that far from being detritus, they may be crucial traffic signals to regulate the flow of conversation as well as ...

Sextortion is a digital crime in which an individual (often a predator) threatens to share intimate images, videos, or messages of a victim unless a demand — be it monetary compensation, additional ...

Aftab Erfan works for SFU Centre for Dialogue which takes on paid facilitation and consulting work similar to examples described in this article. The Centre for Dialogue receives funding from ...