Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Small changes to the customer experience, as opposed to sweeping, groundbreaking transformations, are most valuable over time. That's how we at In Touch EMR grew from a small, self-funded healthcare ...

When faced with the frustration of cancelled or delayed flights, some passengers take to social media to get in touch with their airline. To respond to customer inquiries more efficiently, United ...

Traverse Legal managing partner Enrico Schaefer discusses how and why the firm built its new client intelligence tool, and how it navigates accuracy and privacy concerns with OpenAI's models. But at ...