ORLANDO, Fla.--(BUSINESS WIRE)--Cleo, the pioneer and global leader of the world’s Ecosystem Integration software category and provider of the Cleo Integration Cloud (CIC) platform, today announced it ...

A deep understanding of the customer journey is the foundation of a great customer experience. Dynamics 365 provides a comprehensive view of customer interactions across various touchpoints, enabling ...

Dynamics 365 Contact Center elevates customer experience by offering seamless interactions through preferred channels (voice, SMS, web, email, and social media), integrated with CRM systems for ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

VANCOUVER, BC, March 4, 2026 /CNW/ - Catapult today announced the launch of Slingshot for Sales and Slingshot for Customer Service, expanding its Slingshot offering into Dynamics 365 CE packaged ...

SAN FRANCISCO--(BUSINESS WIRE)--SightCall, a global leader of augmented reality (AR)-powered visual assistance, today announced its new product integration with Microsoft Dynamics 365, combining ...

Since 2000, Moneris Solutions Corporation (‘Moneris’) has been offering businesses industry-leading payment solutions that make doing business easy, but a legacy ticketing system was hindering support ...

Like virtually every other major tech company, Microsoft is currently on a mission to bring machine learning to all of its applications. It’s no surprise then that it’s also bringing ‘AI’ to its ...