Text message marketing is a powerful tool for reaching your customers. See some SMS marketing examples and adapt them to your ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

E-ZPass customers in Maryland are being warned about a potential text message scam requesting payment for tolls.The E-ZPass group issued a warning Tuesday that this scam is targeting customers across ...

At a time when one viral video can damage a business, some companies are turning to their own commenting platforms rather than letting social media be the main outlet for customer feedback. Only one ...

RiverLink is once again warning customers about a text messaging scam going around.Officials with the toll service said there is a text smishing scam impersonating them for the three bridges ...

I want to share three foundational steps automotive repair shops need to take to create a successful texting program. Let's start with the point that everybody texts; that means your auto repair shop ...

WSDOT is again warning Good To Go drivers around the Puget Sound about a scam. WSDOT toll spokesperson Chris Foster says they’ve received around 400 calls over the past month from drivers over text ...

T-Mobile on Jan. 1 enacted new fines for third-party messaging vendors that send content to its customers that don’t meet its code of conduct standards. The policy doesn’t apply to personal accounts, ...

RICHMOND, Va. (WAVY) — The Virginia Department of Motor Vehicles is warning residents after a recent scam where those posing as the DMV falsely claim residents of unpaid fines and tickets. Texts are ...