Microsoft Corp. Tuesday announced a realignment of its customer service operations in an effort to provide a better, more streamlined experience for those calling into global contact centers. As part ...

A company's customer service department is often the first (and sometimes the only) personal contact a customer will have with a business. This point of contact establishes your business image in the ...

One of the nation’s largest occupations will be recognized tomorrow through Friday during Customer Service Week, which highlights the important role customer-service representatives play in supporting ...

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...