NEW YORK--(BUSINESS WIRE)--Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...

New York, New York - May 28, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has released an announcement outlining its ...

Precisely, a global leader in data integrity today announced that EngageOne™ Compose and EngageOne™ Vault can now be deployed ...

SaaS-based solution combines industry-leading Precisely EngageOne portfolio with capabilities from CEDAR CX acquisition to leverage trusted data for unbeatable customer experience BURLINGTON, ...

Company’s Strategic Vision and Recent Enhancements Also Lead to Leader Position for AnyPrem CCM and Customer Communications Experience Assessments Among 17 Vendors Profiled This is the fifth year this ...

Enterprise technology budgets are shifting fast. AI investments are rising, customer experience transformation initiatives ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. I was watching the news a few months ago and saw several ...

Guidewire GWRE and Smart Communications recently unveiled Built by Guidewire Smart Communications integrations. The state-of-the-art solution is now easily accessible in the Guidewire Marketplace, ...

January 28, 2025: Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognized as a ‘Leader’ in two IDC MarketScape reports – IDC MarketScape: Worldwide ...

VENDOR CONTRIBUTION Australian cloud Customer Communication Management provider, CoTé Software & Solutions, has upped its availability and scalability ante by fully exploiting Microsoft’s Azure ...

DCM’s CCM360 platform named to Aspire Leaderboard for leadership among its peers in 10 of 13 industrial verticals "DCM is a leading Canadian CCM provider that effectively bridges marketing and ...

Call centers are having trouble meeting consumer expectations, and they're also challenging for enterprises to sustain amid a shortage of workers and rising labor costs. Since the start of the ...