The need to consider ease, effectiveness and emotion in all decisions will become part of the department’s Code of Federal Regulations. The Veterans Affairs Department has been working to improve the ...

In this final segment of our series on five-star customer service for DrBicuspid.com, Dr. Roger P. Levin emphasizes the importance of core values, mission statements, and a positive culture in ...

In the recent event "How Delivering Against Consumer Core Values Will Help Drive Business Growth," experts share how to understand and tap into customer values. Demographics don't tell the whole story ...

Thoughtfully developed core values serve as a compass. They act as a framework that provides clear guidance and a sense of purpose and consistency. This, in turn, helps drive decision-making, shape ...

Core values can play a pivotal role in shaping a company’s destiny. I have seen cases where impactful core values helped companies become wildly successful, a few where they had little or no effect, ...