5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

Microsoft launched a probe Wednesday into reports of disturbing and harmful responses directed toward users of its Copilot chatbot, marking another instance of strange chatbot issues experienced by ...

It's not just what AI says — it's how it says it. Major tech firms like Google and Meta are using contractors to spot, flag, and in some cases rewrite “preachy” chatbot responses, training documents ...

The rise of social media turned human attention into a commodity. Now, the AI race is taking that to new heights.

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

ChatGPT is an example of generative AI, or artificial intelligence that can generate new content. It’s a process that requires significant amounts of computational power. Each time you send the ...