Loyalty is a virtue of the past. Employees used to commit to their employers for life and generations of family remained loyal to their employers. Employers, in turn, were also loyal to their ...

Bangalore: With attrition rising to the pre-recession levels, BPOs have churned out attractive retention plans and the key one is to shift employees to premises situated overseas, reports Moumita ...

As talent turnover accelerates across the Philippine BPO sector, now home to the highest attrition rates in Southeast Asia. Top employers are turning to financial wellness as a strategic lever for ...

British founder and chairman underscores operator-led leadership as Logix BPO scales globally with offshore teams ...

THE Information Technology-Business Process Association of the Philippines (IBPAP) said the industry’s growth has created significant employment and “transformed” the working environment, as it called ...