Frontline workers said that the 90-day pause has created more uncertainty because they don’t know what the future will bring (75%). Many wish they could revert to the old tariff structure (73%), as ...

Today’s public-facing employees deal with insults, rants, and rudeness — and leaders must better protect them. Here’s how. by Christine Porath The Emotional Toll of Frontline Labor In October 2020 Dr.

Largest survey to date of 5,000+ U.S. frontline employees measuring worker sentiment on global trade policy finds many are nervous, stressed, and angry about potential effects on their jobs More than ...

Changes in U.S. trade policy have contributed to a growing sentiment of unease and insecurity among frontline workers — those engaged in shift work or non-salaried employees, who typically have to be ...