Remember the Business Process Reengineering (BPR) management and technology wave that aimed to transform large organizations? It started in the early 1990's and thrived for about ten years, through ...

Continuing our discussion from last month’s article in my series on case management, we’re ready to move forward with insights into how case management can help lenders resolve business challenges, ...

Sponsored by the Workflow Management Coalition (WfMC), these awards recognize distinguished projects within the purview of Adaptive Case Management (ACM). Winning projects stand out by achieving ...

Adaptive case management (ACM), also known as dynamic case management, is getting a lot of interest lately, especially from the business process management (BPM) community. BPM vendors were the first ...

It is traditional at this time of year to take some time to assess the closing year and to look ahead. No surprise to those who follow my CMSWire article series, I see tremendous value and continuing ...

ABSTRACT. The Systems Approach Framework is a methodological framework designed to enhance the efficacy of human decision-making processes within social-ecological systems with regard to ...

Does your business have customers? Do you sell products or provide services to clients? If yes, chances are that your business employs some sort of case management practices. Most business ...